ThinEra – Terms and Conditions

Effective Date: 9/1/24

Introduction

Welcome to ThinEra! These Terms and Conditions (“Terms”) govern your use of our website at www.thinera.com (the “Website”) and our services (“Services”). By using our Website and Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website and Services.

Acceptance of Terms

By accessing and using our Website, creating an account, or purchasing our Services, you agree to be legally bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must immediately cease using our Website and Services.

Services Overview

ThinEra provides a platform that facilitates communication between healthcare providers and patients. All medical services, including consultations and prescription determinations, are provided by Florida Comprehensive Health Management, Inc.

Provider Information: Florida Comprehensive Health Management, Inc. 1911 Harrison Street, Suite 3, Hollywood, FL 33020

Service Availability: ThinEra currently provides services in New York, New Jersey, and Florida.

Please Note:

  • The Provider is solely responsible for the quality and appropriateness of care delivered.
  • ThinEra merely facilitates communication between you and the Provider.
  • Our services are not intended for emergency medical situations. If you are experiencing a medical emergency, please call 911 or visit the nearest emergency room.

Eligibility

You must be at least 18 years old to use the Services. By registering an account, you warrant that you meet the age requirement and all other eligibility requirements set forth in these Terms.

Privacy

Your privacy is important to us. Any information that you provide through the Website is governed by our Privacy Policy. By using the Services, you agree to these policies, which are incorporated by reference into these Terms.

Account Registration

To access certain features of our Services, you may be required to create an account. You agree to provide accurate and complete information when creating an account and to keep this information up-to-date. You are responsible for maintaining the confidentiality of your login credentials.

Cancellation and Refund Policy

You may cancel your subscription or appointment within the parameters of our cancellation policy, as outlined on the Website. If you cancel outside the permitted window, ThinEra may retain the full fee for the consultation or service.

Prescription Policy

The Provider may prescribe medications as appropriate based on their professional judgment. However, there is no guarantee that a prescription will be issued.

Important:

  • The Provider does not prescribe DEA-controlled substances, including opioids.
  • Prescriptions issued through the Service are for personal use only.

Payment and Fees

When you use ThinEra Services, you agree to pay all applicable fees. Payment is due at the time of service. ThinEra reserves the right to adjust pricing at any time. Any price changes will not affect Services that have already been paid for.

Limitation of Liability

To the maximum extent permitted by law, ThinEra and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or Services. ThinEra is not responsible for the actions or omissions of the Provider, and any medical malpractice claims must be addressed directly with the Provider.

Indemnification

You agree to indemnify and hold harmless ThinEra, its affiliates, and the Provider from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Website or Services, or your violation of these Terms.

Modifications to the Terms

ThinEra reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website or Services following the posting of changes constitutes your acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida.

Dispute Resolution and Arbitration

All disputes arising from or relating to these Terms or your use of the Services shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association (AAA). By agreeing to arbitration, you waive your right to a jury trial or to participate in any class action lawsuits. Arbitration will take place in Florida, and each party will bear its own costs.

Termination

ThinEra reserves the right to terminate your access to the Website and Services at any time for any reason.

Contact Information

If you have any questions regarding these Terms, please contact us at:

Email: [email protected]